Branch Manager

Mechanics Bank is currently searching for a full time Branch Manager Retail Bank to join our team at our Downey Branch.

• Manages a Retail Branch office and is responsible for overall performance including achievement of production and service goals. Develops and implements strategies to achieve financial objectives. Drives team performance to achieve goals through huddles, meetings, coaching, direction and leading by example. Personally performs sales activities.
• Manages and provides leadership to branch supervisors and employees. Leads daily huddles and regular branch meetings. Performs human resource management tasks including hiring, performance appraisals, promotions, salary increases, coaching, training, development, and disciplinary actions.
• Actively works with internal and external business partners to meet assigned goals and customer expectations. Establishes and maintains relationships with community leaders and achieves a significant presence of the Bank in the community.
• Develops and executes strategic plan with support of entire branch management team for branch success, including business development, customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness. Monitors and analyzes financial performance, prepares reports, and makes recommendations for improvement. Manages budgeting and forecasting for the branch.
• Fosters a customer‑centric culture within the branch. Addresses customer inquiries, concerns, and escalations promptly. Implements strategies to enhance customer satisfaction and loyalty.
• Responsible for overall branch operational soundness, quality and efficiency. Provides support and overall branch management to the operations team. Ensures that the branch is following Bank policies and procedures at all times. Ensures that compliance training and standards are met in a timely manner. Supports operations with management of FTE for maximum efficiency and positive customer experience.
• Ensures active community participation and leadership, including CRA activities, in the local community.
• Travel 0‑10%.

• High School GED required.
• 5 years Banking Experience with an emphasis in Sales required.
• 3‑4 years minimum Management Experience required.
• Notary License preferred.
• Additional experience may be considered in lieu of degree.
• Excellent interpersonal skills; successful experience managing and leading people.
• Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures.
• Thorough knowledge of small business and consumer credit principles and practices.
• Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results.
• Sound working knowledge of small business and consumer credit principles and practices.
• Excellent interpersonal skills; successful experience managing and leading people. Considered a customer service role model.
• Excellent business development skills, particularly related to financial service products.
• Ability to communicate effectively with customers and staff from a variety of backgrounds.
• Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results.
• Knowledge of current applicable federal and state banking regulations.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls.
• The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities…