Social Media Coordinator; Temporary​/Part-Time

About The Position

The Social Media Coordinator position is responsible for assisting the planning, implementing, and monitoring of all social media websites and support special events in order to increase awareness of the City. Assist in the creation and distribution of publicity materials, newsletters flyers, social media postings, and updating announcement board invitations.

There are currently two (2) vacancies located in the City Manager's Office providing support to the Public Information Division.

Work hours are flexible with an average of twenty (20) hours per week.

• Temporary/Part-time appointments do not qualify for City benefits, except for those required by law.
• The City does not belong to the Social Security system; however, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7.5% of base earnings. The City contributes 2.5% and the employee contributes 5% of base earnings.
• There are no rights to employment and employment may end with or without cause or advance notice.
• Part-Time shifts may not exceed 999 hours on a fiscal year basis (July 1 through June 30).
• Certain City operational budgets may not include funding for mandated CalPERS employer contributions; therefore, a qualified candidate who is a current member of CalPERS may be restricted from temporary/part-time employment with the City of Downey.

The following examples are intended to describe the general nature and level of work performed by persons assigned to each classification. Depending on assignment, duties may include, but are not limited to the following:

• Implements, maintains, and manages all City of Downey social media platforms.
• Prepares or coordinates the development of event publicity, including news releases, flyers, pamphlets and brochures.
• Plans, develops, and executes content calendar for social media.
• Proactively identifies important events and incorporates into social media content calendar.
• Attends events for social media coverage and promotion.
• Edits and produces organic photo and video content for internal and external publication
• Creates engaging text, image, flyers, and video content in consultation with departments
• Researches, gathers, and develops story ideas
• Thinks creatively and stays up to date with social media trends.
• Oversees and provides excellent social customer service by responding to constituent issues/questions/requests in a timely and professional manner via social media.
• Provides clerical and other administrative assistance to assigned division as needed.
• Perform other related duties as assigned.

Any combination equivalent to experience and education that could likely provide the required skills, knowledge and abilities would be qualifying. A typical way to obtain the skills, knowledge and abilities would be:

Education: Associate’s degree or equivalent units from an accredited college or university with coursework in, Public Administration, Business Administration, Marketing, Graphic Design, or a related field. Bachelor’s degree is highly desirable.

Experience: Two (2) years administrative experience which includes social media experience in writing, editing, and content development.

Knowledge of: General office procedures and methods; intermediate level skill in the use of a personal computer, including but not limited to MS Word, Excel, and PowerPoint; some level of computer graphics, photography, videography, event planning and implementation; basic research, survey; copy editing, and proofing skills; strong proficiency in managing website content and social media platforms, and the ability to manage multiple complex projects while keeping deadlines and priorities in line;

up-to-date knowledge of digital communications analytical and scheduling tools such as Hootsuite, and social media platforms including Facebook, Twitter, Tik Tok, Instagram, and others; ability to work collaboratively with a team as well as independently; ability to work flexible hours—including some evening and weekend work—may be required; ability to multitask with attention to detail, while working in a…