Program Assistant

Overview

Job Summary:

Our client is seeking a Program Assistant to join their team. This position is remote in Downey, California.

• Provide comprehensive support to Program Team Leads, Supervisors, and Advisors in the execution of residential and commercial initiatives.
• Process customer requests efficiently and coordinate with external vendors to ensure timely service delivery.
• Assist in the development and refinement of program procedures to enhance operational effectiveness.
• Perform accurate data entry and utilize various computer systems to support program functions.
• Maintain organized and up-to-date filing systems.
• Communicate program-related information clearly and professionally, both verbally and in writing, to internal teams, vendors, and customers.
• Respond to customer inquiries via phone, live chat, and email, ensuring a high level of service and satisfaction.

• Associate’s degree or equivalent education required.
• Proven experience in accounting, record keeping, and managing filing systems.
• Proficient in Microsoft Excel and database management tools.
• Strong computer literacy with the ability to quickly learn and adapt to new software platforms.
• Excellent planning and organizational skills, with attention to detail and the ability to manage multiple tasks efficiently.

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position is between $25.30 and $36.14. This pay range is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

At Kelly Mitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We’re passionate about helping companies solve their biggest IT staffing & project solutions challenges.

As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment’s notice.

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Kelly Mitchell