Assistant Store Manager

Pandora @ Stonewood Center

As the largest jewelry brand in the world, Pandora gives a voice to millions of people’s loves every day. Our beautiful products empower people to express themselves. We dream big, dare to act, and deliver with care and passion. At Pandora you can craft far more than just an incredible career.

The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. The ASM will fully immerse themselves in our brand, culture, and product, taking pride in delivering exceptional customer experiences. This role supports the Store Manager and is instrumental to delivering success in store. Spend quality time on the sales floor, engaging with customers and working with the team to drive sales.

Note:

this job will require the completion of an assessment that will be emailed to you upon submittal of the application.

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with customers.
• Exceed commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments by displaying excellent product knowledge and building brand loyalty.
• Coach and inspire the sales team, providing real-time feedback and guidance to empower the team in achieving KPI goals.
• Foster authentic connections with customers to build loyal fans beyond transactions.
• Build your network and attract top talent into Pandora across seasonal and core hiring, including Sales Associates and Sales Leads.
• Uphold merchandising and retail operational standards for a smooth, on-brand operation.
• All other duties as assigned.

• Demonstrated results-oriented leadership with at least 2 years of experience in a high-performance selling environment.
• Strong written and verbal communication skills with the ability to connect with people at all levels of the organization.
• Business acumen with analytical thinking and the ability to deliver positive results.
• Strong time-management skills; able to set and adjust priorities and delegate tasks effectively.
• Knowledge of general computer software (Microsoft Office 365) and retail point-of-sale systems.
• At least 18 years old and able to provide proof of identity and eligibility to work.
• Flexible work schedule including nights, weekends, and holidays; ability to stand for extended periods and lift 50+ pounds; timely arrival to work.

• Competitive compensation package including base + bonus and a 401K plan.
• Comprehensive benefits including Medical, Dental, Vision, Disability, Life and AD&D, anniversary gift cards, and product discounts.
• Learning and development programs, continuous feedback, Linked In Learning, tuition reimbursement, and more.
• PTO package including Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays.

CA: $29.00 per hour – $32.50 per hour commensurate with experience

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED-certified facilities in Thailand, using mainly recycled silver and gold. The company aims to be carbon neutral by 2025 and is aligned with the Science Based Targets initiative.

Pandora is listed on Nasdaq Copenhagen and reported revenue of DKK 23.4 billion in 2021.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates, ensuring fair and equal opportunity to demonstrate competencies and skills by minimizing biases and discrimination. We encourage applicants to refrain from including identity-related elements such as a photo, marital status, or age.

The Pandora North America team in the USA & Canada consists of more than 115 employees in New York & Baltimore, over 80 in our Logistics Center in Columbia, Maryland, 100 in field positions, and more than 3,900 in our owned and operated stores. The USA is Pandora’s largest market. The North American region encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 owned and operated by Pandora.

Pandora @ Stonewood Center