Cashier - Stonewood S/C
Listed on 2026-06-26
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Support -
Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
As a Cashier you are accountable for the customer service and sales experience, including maintaining checkout standards, assisting with general operations such as Omnichannel, recovery, and inventory, and upholding performance standards related to shrink/safety and meeting role‑specific metrics.
Primary Responsibilities- Customer Service & Sales – Greets and assists customers while providing excellent service, demonstrating WORTH behaviors consistently, and engaging customers enthusiastically while resolving problems and assisting with credit, rewards, and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.
- Checkout Standards – Completes checkout processes (including returns and re‑ticketing) and ensures signing and merchandising standards at all checkouts, stocking and merchandising impulse fixtures and replenishment. Calls for assistance proactively when needed and utilizes the Point of Sale on a Mobile Warrior device to support line management.
- General Operations – Supports Omnichannel efforts, recovery, put‑backs, and fitting room maintenance as required, and participates in annual inventory processes.
- Performance Standards – Supports company shrink and safety initiatives and consistently meets established performance standards for the role, including iCAP program, product and service sales, customer service, profit, productivity, and attendance.
- Solve problems and make smart decisions that drive sales, profit, or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others.
- Provide great customer service, cooperate, and build positive, inclusive, and respectful relationships; take accountability for actions and outcomes.
- Proactively find ways to improve the customer experience, show confidence and courage to do what’s right, and act with energy and urgency.
- Results – Solve problems and make smart decisions that drive sales, profit, and customer service; execute work effectively and efficiently; hold self accountable to high standards to achieve results; adapt quickly to changing situations with energy and a positive attitude.
- Ownership – Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for own actions and outcomes.
- Intensity – Proactively find ways to improve the customer experience; show confidence and courage to do what’s right; act with energy and urgency.
Eligible associates receive a competitive benefits package including medical, dental, and vision coverage, term life insurance, paid vacation and holidays, and a 401(k) with company match. All associates are eligible for a discount on JCPenney merchandise. Paid holidays are available for eligible associates who have paid vacation and for all store hourly associates scheduled to work on designated holidays, receiving additional compensation.
For details on paid vacation days and other benefits, visit
USD $17.00/Hr – USD $21.25/Hr.
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