Estate Planning Administrator

To provide administrative support to the estate planning department, assisting with the preparation and management of estate planning documents and client communications. This role involves organizing and maintaining client files, scheduling appointments, and ensuring the smooth operation of the estate planning process.

• Assist in the preparation and management of estate planning documents such as wills, trusts, and powers of attorney.
• Organize and maintain client files, ensuring all documents are filed accurately and securely.
• Handle administrative tasks such as photocopying, scanning, and mailing documents.

• Serve as the first point of contact for clients, answering calls and responding to emails promptly and professionally.
• Schedule and coordinate client appointments and meetings with attorneys and other team members.
• Assist in drafting and sending client correspondence, ensuring clarity and professionalism.

• Ensure all estate planning documents are prepared accurately and in compliance with company standards.
• Track the progress of document preparation and execution, following up with clients and attorneys as needed.
• Maintain electronic and physical filing systems for easy retrieval of documents.
• Provide support to attorneys and paralegals in the estate planning department, assisting with various tasks as needed.
• Coordinate with other departments to gather information and documentation necessary for estate planning.
• Assist in organizing and preparing for estate planning seminars and presentations.

• Enter and update client information in the company's database, ensuring accuracy and completeness.
• Generate reports and summaries of client data for review by the estate planning team.
• Assist in the preparation of monthly and quarterly reports on department activities and performance.

• High school diploma or equivalent
• Previous experience in an administrative or support role, preferably in a legal or estate planning environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and document management systems.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong customer service skills and a positive attitude.

• Experience working in estate planning or a legal office.
• Associate or bachelor's degree preferred.
• Familiarity with estate planning documents and processes.
• Knowledge of legal terminology and office procedures.

• Document Accuracy:
  Quality and accuracy of estate planning documents and client files.
• Client Satisfaction:
  Measured by client feedback and satisfaction survey results.
• Timeliness:
  Meeting deadlines and timely completion of tasks.
• Administrative Efficiency:
  Effectiveness in managing administrative tasks and supporting the team.
• Team
  
  Collaboration:
  
  Effectiveness in working with team members and other departments.

• Embrace flexibility with a hybrid work schedule, balancing remote and in-office work seamlessly.
• Kickstart your journey with a robust onboarding program that equips you with in-depth knowledge about our organization, services, and products.
• Prioritize your health with comprehensive medical, dental, vision, and short-term disability coverage—all provided at no cost to you.
• Plan for the future with a 401(k) matching program.
• Recharge and rejuvenate with generous paid time off, including 16 days in the first year and 21 days after one year of employment, in addition to 7 paid company holidays.
• Stay active with a $35 monthly gym membership subsidy.

Please note that a full background check, drug screen, internet, and social media search are required for employment.