Strategy & Operations, Director

Innovate with purpose

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. We’re committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.

✨ Let’s give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company

Join BILL’s Strategy & Operations team as a Director, where you will partner with our Product organization to develop product strategy and ensure efficient execution of highest priority initiatives. This role will work closely with leadership of our Product organization, but will collaborate deeply with broader functions across BILL, including Engineering, Go-to-Market, Finance, and Data Analytics organizations to drive strong connective tissue between corporate priorities and day-to-day execution.

While the role is an individual contributor position, will lead work strategic work across Product and cross-functional teams and influence at the senior leadership level. The ideal candidate has strong business intuition, the ability to leverage a strategy toolkit to assess opportunities, exceptional organization and project management skills, and can effortlessly build relationships to influence and support stakeholders. Additionally, this work will contribute heavily to the ongoing development and execution of BILL’s AI vision, focused on unlocking market-leading value creation via agentic automation for our SMB customers and Accountant clients.

Responsibilities:

• Lead the development and ongoing refinement of product strategy, ensuring tight alignment with BILL’s corporate priorities and long-term vision.
• Drive the operating rhythm for the Product Organization (e.g., OKRs, business reviews, planning cycles), creating clarity on goals, progress, and trade-offs.
• Lead comprehensive planning processes for the Software BU, ensuring alignment with long-term priorities while adapting to changing market and company conditions. Maintain a quarterly, annual / 18 month roadmap.
• Structure and execute complex, cross-functional strategic initiatives—from problem definition through recommendation, implementation, and post-mortem learning.
• Analyze business, product, and customer data to generate insights, build robust models, and translate findings into clear recommendations for senior leaders.
• Craft executive-ready presentations and narratives that communicate strategy, performance, and key decisions to Product leadership and cross-functional stakeholders.
• Partner with Product, Engineering, GTM, and Finance to translate strategy into roadmaps, KPIs, and resourcing plans that enable efficient, high-impact execution.
• Advocate for data-driven decision-making across the organization, establishing robust frameworks for evaluating trade-offs and impact
• Serve as a visible leader and thought partner—creating structure for complex challenges and accelerating high-visibility initiatives

We’d love to chat if you have:

• 10+ years of experience, with direct expertise in both Strategy Consulting and at a company in a Product-related role (Strategy, Product Management, Business Operations, etc.); ideal candidate has 3+ years of direct experience working at a SaaS company
• Robust experience partnering closely…