Tier II Customer Support Specialist - Hybrid Escalations
Job in
Draper, Salt Lake County, Utah, 84020, USA
Listed on 2026-06-03
Listing for:
Goldman Sachs Bank AG
Full Time
position Listed on 2026-06-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Goldman Sachs Bank AG in Draper, UT is looking for a Tier II Customer Support Specialist to handle inbound customer calls and manage complex inquiries. The role also involves collaborating with cross-functional teams to improve processes and deliver exceptional customer service.
The ideal candidate should have a minimum of 2 years' experience in a customer-facing role and strong analytical skills. The position offers a hybrid work model requiring three days in the office each week.
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