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Tier II Escalation Specialist — Hybrid
Job in
Draper, Salt Lake County, Utah, 84020, USA
Listed on 2026-06-03
Listing for:
The Goldman Sachs Group
Full Time
position Listed on 2026-06-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
The Goldman Sachs Group is seeking a Tier II Customer Support Specialist in Draper, UT. This pivotal role involves handling inbound customer calls and managing complex inquiries, delivering high-quality resolutions while partnering with cross-functional teams.
You will participate in continuous improvement efforts and maintain performance across key metrics. Candidates should have a client-focused mindset and a minimum of 2 years in customer service roles. The position is hybrid, requiring three days in the office.
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