Tier II Escalation Support Specialist
Job in
Draper, Salt Lake County, Utah, 84020, USA
Listed on 2026-06-26
Listing for:
Goldman Sachs
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Goldman Sachs is seeking a Tier II Customer Support Specialist to join the team in Draper, UT. This role involves managing inbound customer calls and addressing complex inquiries with a focus on customer satisfaction.
The ideal candidate will have over 2 years of experience in a customer service role and exhibit strong analytical and problem-solving skills. Additionally, a high school diploma is required for this position. The role operates under a hybrid model, requiring office presence three days a week.
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