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Customer Support Specialist — AI-Driven SaaS Helpdesk
Job in
Draper, Salt Lake County, Utah, 84020, USA
Listed on 2026-08-22
Listing for:
Canopy
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Canopy, a fast-growing SaaS company in Draper, UT, is seeking a Customer Support Specialist – Tier 1 to deliver top-tier support across email, in-app chat, and phone channels. You will think critically to create new pathways for customers and help build a rapidly growing team.
You will own customer issues, develop a solid understanding of Canopy’s features, and guide users with clear step-by-step instructions while maintaining a positive, patient attitude.
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