Onsite SaaS Customer Support Specialist – Public Sector
Job in
Draper, Salt Lake County, Utah, 84020, USA
Listed on 2026-08-22
Listing for:
NEOGOV, Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual
Job Description & How to Apply Below
NEOGOV, Inc. is seeking a Customer Service Specialist for our Draper, Utah office. You will be the voice of NEOGOV, delivering world-class product support via phone, video, and email while collaborating with other departments to create high-quality experiences for our customers.
You will listen attentively, provide training, troubleshoot issues, and update cases in Salesforce. This role emphasizes customer empathy, effective communication, and a proactive, solution-oriented approach.
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