Receptionist, Customer Service​/HelpDesk

Spring Gardens of Draper is looking to add an exceptional, responsible RECEPTIONIST to our Front Desk team at of our beautiful community in Draper, UT. This position would be PART TIME & APPLICANT MUST HAVE AVAILABILITY TO WORK WEEKENDS.The following shifts are available:

Saturday
- Sunday from 2pm - 6pm (required)
Monday
- Friday from 2pm - 6pm or 3pm - 7pm (can work all 5 days or specific days based on applicant availability)
The Receptionist is responsible for facilitating resident and guest enjoyment by providing information and assistance in response to a wide variety of requests.

We are searching for an outstanding individuals with excellent customer service skills. You must be able to multi-task and love to work in a “fast-paced” and “positive” work environment. This vibrant receptionists will be focused on customer service and one who truly enjoys interacting with seniors. Please be responsible/dependable, goal-driven and an autonomous self-starter with an entrepreneurial passion and drive to reach the pinnacle of success.

Duties & Responsibilities:

Provide exceptional customer service

Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner

Effectively manage business center and process incoming and outgoing mail Maintain a safe and secure environment, follow established safety standards

Encourage teamwork through cooperative interactions with co-workers and other departments

Keep front lobby area and front desk clean and organized; etc.

Direct emergency personnel to emergency location and be contact person in case of emergency

Document in the logbook any significant incidents

Maintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work orders

Benefits

Competitive salary, training, and growth opportunities

Free VASA gym members1 Free meal every shift

Medical, Dental, & Vision insurance (Full time employees)
Life Insurance (Full time employees)401K (Full time employees)
Employee Assistance Program Generous Employee Referral Bonus Program

Qualifications:

One (1) year job related experience preferred in senior living communities (Preferred)
Positive and engaging

Passion for serving others

Being willing to be a first "great impression" for all those who enter the community through friendliness and customer service.

Experience with dementia care preferred.

Ability to handle multiple priorities

Possess written and verbal skills for effective communication and the ability to facilitate small group presentations

Competent in organizational, time management skills

Food handlers, first aide, and CPR certified (Or within first 3 months of employment)
Demonstrates good judgment, problem solving and decision making skills

Ability to make responsible choices and decisions and act in a resident’s best interest

Proficiency in basic computer systems and design program to help design community flyers and events

Ability to work semi-independently without direct supervision by following community procedures and guidelines and have the ability to follow through on assigned tasks

Demonstration of proficiency in computer skills
#J-18808-Ljbffr