Community & Incarcerated Family Engagement Specialist

Applicants are encouraged to apply early as the posting may close after the minimum advertising period of three business days if enough candidates are received.

• Develop engagement, trust, and communication among incarcerated individuals, their families, inmate advocates, and community organizations.
• Ensure transparency, accessibility, and meaningful collaboration to improve correctional operations and outcomes.

• Prioritize Incarcerated Families: ensure accessibility so families have clear information.
• Build Trust: maintain transparency and address concerns.
• Improve
  
  Collaboration:
  
  facilitate community awareness programs that bridge the department and community.

• Maintain open communication channels with incarcerated individuals, families, victim advocates, and community organizations.
• Organize public forums, listening sessions, and stakeholder committees to address concerns and gather feedback.
• Inform stakeholders of departmental policies, programs, and services.
• Supervise the Constituent Services specialist to manage and resolve correspondence.
• Plan and manage family and stakeholder‑related projects and programs.
• Prepare project plans, recommendations, and reports.

• Oversee family engagement programs and provide information on visitation, inmate services, and grievance processes.
• Manage services for complaints regarding facility conditions.
• Respond to family or constituent concerns.
• Enhance family reunification through improved visitation policies, parenting support programs, and virtual communication options.
• Provide enrichment opportunities, including educational programs, vocational workshops, and creative initiatives.
• Oversee Incarcerated Individual Advisory Committees at facilities; track issues, resolutions, and survey results.
• Facilitate ongoing support and communication for inmates and families.

• Plan and manage community programs such as Citizens Academy and High School Career Opportunity Program.
• Develop initiatives that engage the community in the UDC mission.
• Monitor contracts with community groups.
• Coordinate events to foster community involvement.
• Foster external partnerships with philanthropic organizations, professional athletes, and other influential figures to enhance support for reentry and institutional safety.

• Process and review documentation for accuracy, completeness, and policy compliance.
• Draft professional correspondence, reports, and other written materials.
• Collaborate cross‑divisionally with directors and chiefs to ensure alignment on stakeholder initiatives.

The most successful candidate will be a compassionate, highly organized communicator who excels at building bridges between diverse groups, possesses a deep commitment to restorative practices, remains calm under pressure, and has strategic foresight to translate feedback into policy improvements.

• Bachelor’s degree in Social Work, Criminal Justice, Public Administration, Communications, or related field, or equivalent experience.
• Three or more years of experience in correctional programs, community outreach, social services, or stakeholder engagement.

• Direct experience with incarcerated populations and families.
• Experience facilitating public forums, listening sessions, or stakeholder committees.
• Strong understanding of restorative justice principles.
• Experience developing policy, constituent services, or program management.
• Proven ability to foster cross‑divisional collaboration and build external partnerships.

• Location:
  
  14717 S Minuteman Drive, Draper, Utah, 84020, United States.
• Background Check
  
  Required:
  
  comprehensive investigation, may include polygraph.
• Drug Test
  
  Required:
  
  Yes.
• Schedule Code: AX – Supervisory position.

• Job Stability: security and reliability of employment within a well‑established organization.
• Career Growth: opportunities for leadership and skill development.
• Meaningful Work: impact on community and organizational goals.
• Supportive Work Environment: emphasis on cooperation, ethics, and mutual support.

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact .