Orders Admin

About the Opportunity

This role exists to assure every hearing device ordered and sent to manufactures is accurate and processed in a timely manner and resolve any delays, defects and return exceptions as needed.

• Manage the order cycle from net new to renewals, reviewing, confirming, and processing new customer orders.
• Follow up on any discrepancies within the order process.
• Monitor order status, communicating any issues and delays to customers and partners as needed.
• Work closely with manufacture partners to approve, track, and change order details.

In addition to exhibiting the Tru Hearing Values of Delight, Align, Enjoy, Improve and Be Tru, this role requires the following competencies:

• Teamwork - Collaborates with others to accomplish standard, documented processes.
• Planning & Organizing - Plans and organizes own activities within a defined schedule or timeframe.
• Quality - Meets quality standards of the organization with appropriate support.
• Accountability - Is on-time, on-task under appropriate supervision.
• Problem Solving - Identifies and recognizes common problems or concerns.

Recommended:

• High school diploma or equivalent

Preferred:

Tru Hearing offers a generous compensation and benefits package including health coverage, a fully vested 401k match, education assistance, fully paid long and short-term disability, paid time off and paid holidays. We are conveniently located across the street from the Draper Front Runner station and subsidizes the cost of a UTA pass with access to Front Runner, TRAX and regular bus service – employee cost is less than $2 per day.

You’ll work in an exciting and fun environment and have the opportunity to grow with us.

Tru Hearing is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, m