Senior Human Resources Generalist

Position: Senior Human Resources Generalist

Reports To: Human Resources Manager

Compensation: $50,000+ DOE

Why Utah?

Utah is home to five national parks, world-class skiing and snowboarding, hundreds of miles of hiking and biking trails, and stunning deserts, mountains, and lakes, all within easy driving distance. Outdoor adventure is part of everyday life. The Salt Lake Valley consistently ranks high for safety, clean communities, short commute times, and family-friendly amenities. Draper offers a balance of suburban comfort and urban access, with downtown Salt Lake City just 15 minutes away.

Enjoy all four seasons without extremes—sunny summers, colorful falls, snowy winters, and mild springs, perfect for both outdoor recreation and city living. Utah’s communities are known for being engaged, supportive, and service-oriented, making it easy for newcomers to feel at home.

About Loveland Living Planet Aquarium:

Loveland Living Planet Aquarium (LLPA) is a mission-driven institution dedicated to inspiring people to explore, discover, and learn about Earth’s diverse ecosystems. Founded in 1997, the Aquarium provides impactful educational experiences for guests of all ages and backgrounds.

Since opening its Draper, Utah facility in 2014, LLPA has welcomed more than 10 million visitors and delivered over 650,000 educational experiences to students. Home to over 4,000 animals representing 650 species, the Aquarium features immersive habitats from around the world, including coral reefs, kelp forests, the deep ocean, Antarctic waters, tropical rainforests, Asian cloud forests, and Utah’s freshwater ecosystems.

Accredited by the Association of Zoos and Aquariums (AZA) since 2019, LLPA is in an exciting phase of growth. With the opening of the Sam and Aline Skaggs Science Learning Center, the Aquarium became the largest in the Mountain West and the fifth largest aquarium in the continental United States, offering expanded opportunities for education, research, and professional impact.

Position Summary:

The Senior Human Resources Generalist is responsible for performing a broad range of HR functions on a professional level. Working closely with the Human Resources Manager, this position administers and supports programs in the following functional areas: benefits, employee relations, leave management, onboarding, performance management, compliance, employee engagement, and HR operations. The Senior HR Generalist ensures consistent application of company policies, promotes a positive employee experience, and supports organizational goals through effective HR practices.

This role models professionalism, integrity, accountability, and exceptional customer service.

Qualifications:

• 3+ years of professional HR experience
• Experience in mission-driven, nonprofit, hospitality, attraction, cultural institution, or guest-service environments preferred
• Bachelors degree in Human Resources, Business Administration, or a related field, preferred
• PHR or SHRM-CP preferred
• Experience supervising, mentoring, or training HR team members preferred
• Knowledge and compliance of Federal and State employment laws (EEO, ADA, FMLA, etc.)
• Exceptional customer service, sense of urgency, and attention to detail
• Ability to handle highly sensitive material and maintain confidential information with a high degree of professionalism
• Strong organizational and project management skills with the ability to manage multiple priorities
• Self-motivated and takes initiative to improve current processes and procedures
• Strong facilitation and presentation skills
• Proficiency with HRIS systems; ADP Workforce Now experience preferred
• Excellent oral and written communication skills
• Proficient with Microsoft Office Suite

Essential Duties and Responsibilities:

• Act as the first point of HR contact for Aquarium employees
• Administer and communicate benefits programs including claims resolution, and change reporting
• Responsible for new hire onboarding and as a backup for orientation
• Oversee and manage claims, compliance, and processes for STD, LTD, FMLA, and Workers Compensation
• Responsible for EEO-1, and OSHA compliance, and assist with reporting
• Assist in the development and…