Training Operations Intern; Co-op

Position: Training Operations Intern (Co-op)
About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently.

Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

About Us

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently.

Join us in our pursuit to defend data and protect people.

How We Work

At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

About the Role

The Proofpoint Technical Training organization educates customers, partners, and Proofpoint prospects globally on Proofpoint products, solutions, and best practices. We are looking for a talented and enthusiastic Training Operations Intern to assist with managing the day-to-day operations and administration of our training delivery business. In this role, you will have the opportunity to become proficient in learning platform administration, including course building and troubleshooting, progress reporting, and coordination of a complex delivery of virtual and classroom trainings.

You'll work closely with the LMS Administrator and Training Operations manager, handling the day-to-day tasks that are crucial to our training program's success This person will be adept at working in enterprise applications like our Learning Management System, Salesforce, and Microsoft Office.

Must be able to commit to working from June through November 2026 (full-time during summer, part-time during fall)

Key Responsibilities

* Become proficient in our Adobe Learning Management System, and perform regular administration tasks in the LMS

* Compose and deliver outbound email notifications to customers regarding courses, program updates, promotions, and other communications.

* Build classes in the LMS, assign students and make any schedule adjustments as needed

* Troubleshoot learner login, course playback, and general account issues

* Oversee preparation of instructor led classes, including sending class rosters, monitoring enrollment requests, and coordinating lab preparations.

* Prepare and deliver training completion reports for both internal and external customers

* Identify opportunities for improvement in both customer experience and process efficiency. Be a champion for our customers and strive to provide the best possible learning experience.

Qualifications

* Strong desire to collaborate, work as a team, and contribute ideas for ongoing improvement

* Demonstrated proficiency working in enterprise level applications

* Excellent technical and analytical skills, demonstrated high level of accuracy and completion

* Ability to multi-task in a fast-paced environment

* Currently pursuing a bachelor's degree in related field

* Able to commit to working from June through November 2026 (full-time during summer, part-time during fall)

Preferred Skills

* Basic Web…