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IT Support HelpDesk/Support

IT Help Desk Lead — Scale Support & SLA Excellence

Job in Draper, Salt Lake County, Utah, 84020, USA
Listing for: böhme
Full Time position
Listed on 2026-05-10
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
böhme in Draper, Utah is looking for an IT Help Desk Lead to manage daily support operations and enhance user experiences. This role requires over 5 years of IT support experience, including 1-2 years in a supervisory capacity. Responsibilities include managing support tickets, developing procedures, and monitoring performance metrics. Candidates should have strong technical knowledge in Windows/Mac environments and ticketing systems.

The position offers a collaborative and fast-paced work environment along with competitive compensation and growth opportunities.
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