IT Help Desk Lead - Scale Retail & HQ
Job in
Draper, Salt Lake County, Utah, 84020, USA
Listed on 2026-05-21
Listing for:
Bohme-1
Full Time
position Listed on 2026-05-21
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, IT Support, Technical Support
Job Description & How to Apply Below
Bohme-1, located in Draper, Utah, is seeking an IT Help Desk Lead to oversee daily support operations and enhance user experience. This role requires 5+ years of IT support experience and expertise in both Windows/Mac environments and various SaaS platforms.
The ideal candidate will excel at managing ticket queues, developing standard operating procedures, and ensuring effective communication across the organization while leading a high-performing help desk team.
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