Salesforce Administrator II

Overview

Please Note:

This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with Bamboo

HR is contingent on passing both a background and credit check.

AI at BambooHR At Bamboo

HR, we're all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We're leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

First, let us tell you a few neat things about this position. This is not a position that comes around every day. Our structure of Salesforce Administration is entirely different from most places. You do not report into Sales Operations, you do not report into Sales at all; you report into the Technical Operations department under our centralized Business Operations umbrella.

This differentiator aims to protect your time for proactive projects, position you as a partner to internal stakeholders (sales, marketing, operations), and enable Salesforce as a platform technology with fewer conflicting department-specific priorities. You will have work-life balance in this role, and the way we utilize Salesforce and our integrations (Greenhouse, Net Suite, Marketo, etc.) provides exposure and technical know-how that would typically take years to gain in siloed environments.

Now onto the specifics! As a Salesforce Administrator you will manage the Salesforce application, configuring integrations, creating and managing custom fields and objects, and maintaining data cleanliness. You will partner with other operations teams in Biz Ops to create new processes as well as add enhancements to existing processes. Salesforce is one of our main platform technologies with the goal of a 360 view of all data to optimize customer and employee experience.

You will:

• Provide day-to-day end user support of  including best practices and tips on Salesforce usage (training and documentation as necessary)
• Perform administrator functions in Lightning such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity and storage management
• Manage and customize dashboards, reports, forms templates, page layouts, flows, and approvals; create and maintain custom objects, object relationships, and fields
• Integrate, manage and maintain third party apps and recommend tools to improve user experience and efficiency
• Stay current with Salesforce releases and documentation; provide new functionality and solutions as needed, including evaluating new AI-powered features as Einstein and Agentforce evolve
• Contribute to strategic and impactful projects (including meetings, research, scoping time, documentation, building flows in Lucid charts, etc.)
• Plan sprints in Wrike to organize work and drive continuous improvement
• Leverage AI tools and automation to improve efficiency and the Salesforce experience for internal stakeholders

• Salesforce Administrator Certification required;
  Salesforce Certified Platform Administrator II strongly preferred
• Additional certifications that will set you apart:
  Salesforce AI Associate or AI Specialist Certification, Salesforce Platform App Builder
• 3-5 years of experience in a Salesforce Admin capacity (this is an intermediate-level role)
• skills including Salesforce Flow Builder and intermediate logic skills (nested IF/THEN statements and other functions)
• Working knowledge of Salesforce Einstein AI features and a genuine curiosity about how AI is reshaping the Salesforce ecosystem
• Comfort using AI tools (such as Claude, Claude Code, Gemini, or similar) in day-to-day work to increase productivity
• Solid understanding of Salesforce Dev Ops concepts — sandbox management, change sets, and deployment best practices; experience with a deployment tool such as Gearset is a plus
• Experience working within Agile/Scrum methodology and using a project tracking tool such as Jira to manage work and stakeholder communication
• Strong project management…