Global Director of Workforce Strategy & Analytics
Job in
Draper, Salt Lake County, Utah, 84020, USA
Listed on 2026-07-21
Listing for:
Lifewave-Inc
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Life Wave, Inc. seeks a Global Director, Workforce Management to lead global forecasting, capacity planning, scheduling, and real-time management for Customer Service across regions and languages.
This executive role shapes the WFM operating model, governance, and analytics framework to drive service performance and scalability. You will partner with Finance, HR, Technology and regional teams to align labor investments with business goals while enhancing the employee experience and ensuring
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