Global Social Channels Manager

POSITION SUMMARY

Life Wave is seeking a highly proactive, execution-driven Global Social Channels Manager to own and govern the company’s global social media ecosystem. This role is responsible for managing corporate social channels, while establishing the standards, frameworks, and governance required to ensure consistent, high-quality social media execution across all regions.

The role will evolve social media from a reactive posting channel into a strategic, content-led platform that drives brand authority, engagement, and customer growth globally. This is a hands‑on ownership role for someone who actively sources content, drives storytelling, and ensures social media is consistently active, aligned, and commercially impactful.

This position has no supervisory responsibilities for this role.

• Manage day-to-day activity across corporate social channels (Instagram, Facebook, You Tube, Vimeo, Whats App etc.)
• Ensuring content is consistent, on-brand, and aligned across all markets
• Support the shift toward a more globally aligned social approach

• Execute a consistent, continuous content strategy

• Behind-the-scenes storytelling
• Community and event highlights
• Lifestyle and brand content

• Proactively source, create, and curate content from across the business
• Partner with Creative and Product teams to deliver monthly and quarterly content drops (e.g. product imagery, lifestyle assets, testimonials)
• Ensure a consistent pipeline of fresh, relevant content across all channels
• Own the delivery of global social content calendars, aligned to campaigns and initiatives

• Support engagement across channels and encourage participation
• Help highlight Brand Partner and Customer stories

• Develop and implement global social media guidelines, frameworks, and guardrails
• Clearly define what is Global vs Regional social ownership
• Provide content direction and calendars for regions to localize and execute
• Regularly review regional social activity to ensure it is:
  • on brand
  • Compliant
  • Aligned to global strategy
• Actively course-correct and enforce standards where required

• Provide visibility into upcoming social content for leadership with Monthly & Quarterly Calendars
• Partner with internal teams to ensure alignment and awareness

• Track social performance metrics (engagement, growth, reach) for Global Channels ensuring ROI
• Collate performance metrics from regions into Monthly Social Report
• Optimize content based on performance and trends

• Collaborate with global colleagues across multiple time zones, making reasonable accommodations for meetings that may occasionally take place during evening hours to support effective communication and teamwork
• Completes all company training and follows established policies and procedures
• Perform all other duties as assigned

• Bachelor's degree in marketing, Business, Communications or related field.
• 4-6+ years of experience in social media or digital marketing
• Experience managing brand or corporate social channels
• Project Management Tool knowledge, ideally Smartsheet knowledge, preferred but not essential.
• Strong content creation and storytelling skills
• Ability to proactively source and create content
• Comfortable working cross-functionally
• Hands-on, self-starter mindset
• Fluent English essential
• Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change.

Travel requirement:
Less than 20% of travel required (domestic and…