Project Coordinator

SUMMARY

The Project Coordinator is responsible for the entire sales order fulfillment process, including management of customer orders from order entry point through final punch list resolution. This role provides support to sales personnel, and accurate, timely service to customers, coordinates order entry, order management, factory interface and close-out of orders.

• Communicate directly with customers to provide updates on order status, resolve punch list issues, and schedule deliveries or installations.
• Take charge of initiating and overseeing deliveries and installations, ensuring efficient order management for all projects, including large-scale ones.
• Serve as a knowledgeable resource, answering customer inquiries and providing clarification on any order‑related concerns.
• Skillfully complete order placement, considering factors such as phasing, delivery dates, and designated ship‑to locations, following instructions from project managers, account managers, or installation managers.
• Assist in determining fees, discounts, and generating quotes for customers, contributing to the smooth sales process.
• Thoroughly check order acknowledgments against original orders, promptly resolving any discrepancies with the factory, and promptly sending acknowledgments to customers while confirming ship dates.
• Enter orders specifically for punch list or warranty work and proactively follow up to ensure all punch list items are addressed in a timely manner.
• Generate work orders and coordinate with the installation team to facilitate the final delivery and installation process.
• Maintain meticulous and accurate records, including sign‑offs, approvals, and key decision records, ensuring comprehensive documentation.
• Verify project completion and diligently ensure timely and accurate invoicing for all completed work.
• Embrace additional duties and responsibilities as assigned, contributing to the overall success of the team and organization.

• Associate or Bachelor’s degree from an accredited college or university.
• 3+ years of experience in sales support, customer service, and data entry.
• Experience in the furniture or construction industry is preferred but not required.
• Strong proficiency in Microsoft Office Suite and the ability to quickly learn new applications.
• Professional demeanor and approach; collaborative attitude is essential.
• Excellent written and verbal communication skills.
• Must complete tasks in a timely and accurate manner.

• Competitive medical, dental, and vision packages.
• Wellness Program and perks.
• Employer Paid Life Insurance.
• Paid time off.
• Company-paid holidays each year.
• 401(k) plus company performance‑based match program.
• Short‑term and long‑term disability.

Location:

Reno, Nevada

Schedule:

Mon-Fri, 8-5
Position type:
Full-time, Hourly pay
Hourly Rate Range: $26.44 to $30.29 per hour

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.