Sales Manager

Summary

The Sales Manager is responsible for supporting the Store Manager in the day‑to‑day operations of the retail store.

• Support the Store Manager in overseeing all sales KPIs, including volume, margin, closing ratio, sales per guest, bedding, and protection.
• Handle all customer‑related issues in the absence of the Store Manager.
• Provide exceptional leadership with timely and effective communication to the sales, guest experience, and visual teams.
• Coach members of the sales staff to build individual and team success in a professional manner.
• Assist the Store Manager in maintaining budgeted administrative costs including wages and supplies.
• Ensure complete and adequate documentation of procedures and tasks completed.
• Complete various report functions in a timely manner.
• Aid in maintaining proper staffing levels for the sales team job code in accordance with company‑set budget levels.
• Prepare and administer impact coaching sessions for development of the sales team.
• Coordinate and execute daily, weekly peak‑state huddles.
• Work with the Visual Presentation Manager regarding product placement.
• Report changes in policy and other information to staff members.
• Other duties as assigned.

• High School Diploma required.
• 2+ years working in the retail industry.
• Ability to motivate employees to achieve sales KPIs.
• Ability to handle guest concerns in a timely manner.
• Ability to interview and staff a retail location.

• Health, dental, and vision insurance.
• Employee discount from 10% to 30%.
• Life/Disability Insurance.
• Flex Spending Account.
• 401(k).
• Paid Time Off.

Ashley values its diversity and is proud to be an equal‑opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.