Product Quality and Recovery Associate

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. More Than Just Home Furnishings:
At IKEA, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself."

As a Product Recovery Associate, you will contribute to the recovery and sustainability work in the store.

• Contribute to minimizing all internal damages or other costs related to IKEA products.
• Take necessary action on products to give them a second chance, such as repackaging and assembly.
• Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
• Support the quality work in the store in order to constantly improve customers' quality perception of IKEA products.
• Always consider the sustainability impact when deciding when and how to recover products.
• Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co‑workers and customers.

• Retail experience.
• Knowledge of how to build quality IKEA furniture.
• Knowledge of waste management and sustainability principles.
• Experience working in a customer and commercial‑oriented business.

• Generous paid time off, holiday and sick time.
• Wisely Pay – get earned wages up to two days early.
• Paid parental leave up to 16 weeks.
• Kinder Care tuition discount.
• Retirement and bonus plans.
• Co‑worker discount, meal deal, and referral bonus.
• Pet insurance program.
• Education assistance and learning programs.
• Safety shoe reimbursement.
• 24/7 telehealth visits.
• Dental and vision plans.
• Medical and Rx plans (must work minimum 20 hours per week).
• A fun and inclusive work environment.

The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

JOB TYPE – Permanent

HOURS – 12–20 hours per week / Limited Benefits Eligible

SHIFTS – Fully open work schedule availability including evenings and weekends required;
Work schedules are published one month in advance.

The pay range for this role is $17.58–$24.83 per hour. The anticipated posting closing date is on or around 6/8/26.