Senior Account Manager, SLED; CO, AZ, UT

Role Overview

The Account Manager is responsible for business development, new account acquisition, achieving sales targets, and maintaining high levels of customer satisfaction within an assigned territory.

• Execute sales strategy by identifying customer needs and selling appropriate hardware and company services.
• Develop business through multiple marketing and sales techniques including cold calling, in‑person meetings, and partnering with vendors or manufacturers.
• Maintain a targeted understanding of customers' business, establishing customer needs, buying cycles, and building relationships to drive sales and repeat business.
• Meet or exceed annual sales top‑line revenue and margin goals as defined by management.
• Drive profitability and grow revenue for target accounts in partnership with inside sales team.
• Adhere to sales process including pipeline development and accurate forecasting via internal tools.
• Perform extensive proposal writing and prepare sales information for customers.
• Manage individual sales objectives to include sales orders and billing activities to support quarterly goals.
• Manage ongoing customer account relationships, update account information, and resolve customer satisfaction issues.
• Work with inside sales team to ensure quotes and orders are processed accurately and with engineering team to scope projects.
• Manage past‑due invoice resolution with accounting to ensure proper collections.
• Develop and maintain solid business relationships with decision‑makers and influencers at all levels of target accounts.
• Understand each target customer's business model, map their organization, and identify unique technology needs.
• Perform deep analysis of the account base, including heat maps, to determine key opportunities.
• Develop and execute marketing and business plans to drive revenue and profits.
• Work with sales leadership and team to provide feedback, develop vendor relationships, advance new initiatives, and mentor new employees.
• Attend monthly/quarterly account planning and penetration sessions with strategic manufacturing partners' AMs.
• Present a Quarterly Business Outlook (QBO) to the Sales/Ops Manager each quarter, focusing on past performance, pipeline, key wins, and improvement goals.
• Provide in‑depth customer technology roadmap and collaborate with inside account manager to uncover new sales opportunities.
• Develop partnerships with vendor field sales representatives and optimize joint selling opportunities.
• Use monthly forecasting and pipeline management to manage sales growth.
• Demonstrate ability to overcome obstacles, achieve sales goals, and articulate ideas clearly and concisely.
• Prove track record in developing relationships with customers and vendors, and translate client business needs into solutions.
• Preferred candidate has prior experience selling advanced technology solutions from Cisco, EMC, Nimble, Aruba, Palo Alto, IBM, HP, Citrix, Microsoft, etc.

• Bachelor's degree preferred, or equivalent experience and/or military experience.
• 5–7+ years of outside information technology SLED sales experience (customer‑facing) with state and local government and higher education. Experience in infrastructure, storage, network security, professional services or managed services preferred, and cloud strongly preferred.

Applications will be accepted on a rolling basis.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals.

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