Business Development Representative; Inbound

Business Development Representative (Inbound)

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don't stop there: we're creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that's ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person's unique skills and experiences. We'd love to hear from you—you might be just what we're looking for, whether in this role or another.

Let's give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company

At BILL, our Inbound Business Development Representatives are often the first human interaction a prospective customer has with our company. This role is more than lead qualification. It is about creating a fast, helpful, and memorable first impression that sets the tone for the entire customer journey. We are looking for ambitious, customer-focused individuals who thrive in a high-velocity environment and are excited by the opportunity to help small and midsize businesses solve real financial challenges.

The best Inbound BDRs combine urgency, curiosity, and strong communication skills to engage prospective customers, understand their needs, and connect them with the right Account Executive. This role is also one of the best ways to launch a long-term sales career  have a strong track record of promoting high-performing BDRs into Account Executive roles, and many of our top AEs began their careers on the Inbound team.

What you'll do

• Serve as the first point of contact for prospective BILL customers across phone, chat, web inquiries, and marketing-generated leads
• Respond quickly and thoughtfully to inbound interest, with a strong focus on speed-to-lead and customer experience
• Qualify prospects by understanding their business, pain points, and goals
• Schedule high-quality discovery calls and demos for Account Executives
• Manage a high volume of inbound conversations across calls, email, chat, and text while maintaining a personalized experience
• Partner closely with Marketing, Sales, and Operations teams to ensure a seamless prospect journey
• Accurately document customer interactions and next steps in Salesforce and other sales tools
• Continuously learn BILL's product suite and value proposition to confidently articulate how we help businesses manage spend, payables, receivables, and financial operations

We'd love to chat if you

• Get energized by being the first person a customer speaks with and understand the impact of a great first impression
• Thrive in a fast-paced environment where responsiveness and prioritization are critical
• Are naturally curious and enjoy asking thoughtful questions to uncover customer needs
• Communicate clearly and confidently with business owners, finance leaders, and operators
• Enjoy juggling multiple conversations and opportunities at once
• Are coachable, competitive, and motivated by goals and performance metrics
• Take initiative in learning new products, messaging, and sales skills
• Bring a team-first mindset and enjoy celebrating wins together
• Demonstrate resilience and adaptability when navigating objections or changing priorities

What success looks like

• Fast response times to inbound inquiries
• High-quality meetings and demos booked for Account Executives
• Strong conversion rates from lead to qualified opportunity
• Excellent customer experience and professionalism on every interaction
• Consistent achievement of daily, weekly and monthly KPIs

Why BILL

• Joi…