IT​/ERP Coordinator

The IT/ERP Coordinator is responsible for maintaining and managing information technology systems and networks within our organization. Ensure the functionality and efficiency of computers, internet, telecom systems by establishing protocols, providing technical support, and advising on IT choices. Helps internal and external customers with any software and hardware issues by troubleshooting and resolving IT functionality issues.

• Install/configure/troubleshoot software and hardware, including printers, and phones.
• Provide technical support for internal and external customers.
• Support all the departments in business process improvements, implementing best practices, and fully utilizing the ERP system capabilities.
• Develop user-friendly functionalities based on the needs.
• Write customized programs and scripts to enhance the ERP system.
• Establish analytical production data reports.
• Manage and maintain the organization's network infrastructure, including firewalls, routers, switches, and other networking equipment.
• Manage and maintain the Cloud computing and on-premises Servers, domain server and Remote Desktop configurations.
• Document the procedures for the use of ERP system.
• Provide technical support and training for end-users.
• Utilize AI tools and emerging technologies to improve operational efficiency, workflow automation, and overall business support functions.
• Other duties and special projects as the need arises.

• At least 1‑2 years of experience in an IT or ERP coordination role, preferred.
• Strong knowledge of network infrastructure, computer hardware, software applications.
• Excellent communication and interpersonal skills to collaborate effectively with other departments and stakeholders.
• Familiarity with AI tools and the ability to mentor employees on technology adoption is a must.

• Bachelor's degree in computer science or a similar field or several years of IT‑related work experience.
• Experience in MS SQL Server is a plus.
• Experience in ERP (Enterprise Resources Planning) system is a plus.

You’ll play a key role in strengthening customer trust by ensuring high‑quality service outcomes and leading a team committed to excellence. This is a great opportunity for a proactive leader who enjoys solving problems, developing people, and improving processes.

We offer a comprehensive benefits package that includes:

• Medical, dental, vision and life insurance benefits
• 401k Retirement Plan
• Paid time Off (PTO)
• Company Paid Holidays
• Employee Discount to company products

Value Wholesaler Inc. is a Drug Free workplace and EEO employer committed to employing a diverse workforce.

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