Case Manager CALWORKS

CalWORKs Domestic Violence Program Case Manager

This position provides case management and community outreach for CalWORKs Domestic Violence Program participants.

Essential Duties And Responsibilities:

• Supports and promotes the mission of the Agency:
  Foothill Family empowers children and families on their journey to achieve personal success.
• Facilitates Domestic Violence education/support groups for survivors of domestic violence, using Domestic Violence curriculum and material
• Creates a safe environment for survivors to gain support and knowledge in their healing process.
• Carries primary responsibility for assigned caseloads of clients.
• Provides case management service to clients in accordance with contract/program requirements and best practices prescribed for domestic violence prevention and intervention services.
• Engages clients in nurturing guiding relationship with appropriate role definitions; serves as appropriate role model.
• Conducts comprehensive psychosocial assessment of clients which includes evaluating all relevant areas of functioning and environment.
• Refers and links clients for services with collaborating agencies, advocates for clients' rights to ensure needs are met.
• Monitors and assesses each client's progress through regular (at least weekly or as often as needed) telephone and/or face to face contacts with clients and service providers.
• Drives or arranges transportation for clients, parents and children as appropriate and necessary to ensure that service needs are met.
• Drives to clients' home, school, community or Agency offices to provide field-based services to clients and families as assigned and based on the families' needs and availability or to meet with school personnel.
• Recruits of CalWORKs Domestic Violence Program participants.
• Collaborates with internal and external service providers that are jointly serving the client and family within the scope of confidentiality regulations to coordinate care and ensure effective outcomes.
• Maintains case records, processes data related to CalWORKs participants, the program and other administrative records and reports in a timely and comprehensive manner program and Agency mandates.
• Prepares for and participates in meetings, supervision, training sessions and other activities pertaining to program or agency as directed by the Program Manager.
• Represents the Agency at community meetings, provides in-service training to other agencies and Foothill employees, and consults with other agencies and schools, and represents the Agency at marketing events.
• Collaborates within the Agency and the community as directed and/or necessary for attainment of program goals.
• Models ethical and professional behavior.
• Provides suggestions and develops new ideas for DV groups.
• Provides care or services to minors or comes into contact with minors as part of their job duties.
• Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits.
• Travels between Foothill Family sites for training, meetings, and other in-person interactions.
• Attends in-person meetings and events at various locations within the Los Angeles County and surrounding areas.
• Displays sensitivity to the service population's cultural and socioeconomics characteristics.
• Performs work in a safe manner at all times and ensures that other individuals do not put themselves or others at risk.
• Follows all policies, procedures and legal mandates related to HIPAA and maintenance of client files.
• Ensures performance and behaviors support the Agency's performance quality improvement (PQI) goals and objectives.
• Reports to work on time and maintains reliable and regular attendance.
• Performs other duties as assigned.

Position Requirements:

• BA/BS in a Social Science with 1 year case management, mental health intake and referrals, residential or home visitation or if no BA, must have at least 3 years of relevant experience working with a similar client population.
• Must have or obtain within three months of employment 40 hours of state-mandated domestic violence training.
• Ability to be an excellent representative of the Agency to the community.
• Ability to represent Program Manager at community meetings in accordance to contract requirements.
• Ability to create and implement a new group curriculum in accordance to contract requirements.
• Ability to effectively communicate new information and provide training to the program team.
• Excellent written and oral communication skills.
• Detailed oriented, following up on concerns, and understanding the systems which help ensure quality of service and accurate record keeping.
• Good interpersonal skills, including the ability to work cooperatively as a team member.
• Knowledge of women issues and childhood development.
• Cross-cultural competence, initiative and flexibility.
• Must not appear on any federal, state, or other applicable sanctions, exclusion, or debarment lists that would prohibit or restrict employment with an agency receiving federal or…