Assistant Housing Manager

Company Description

Make the most of now. If there is something, we are very proud of at Grand Plaza Mövenpick Media City is our story. We see ourselves as a place where people can best realize opportunity, because sometimes all you need to do is the ordinary in an extraordinary way. “What if” are two words with endless possibilities and we want to turn your wishes and ideas into moments – moments that are uncomplicated, personal and human.

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BE LIMITLESS

We are seeking a proactive, organized, and service‑driven Assistant Housing Manager to support the smooth operation of our employee accommodation facilities and assist with People & Culture (P&C) functions within the hotel. The ideal candidate will ensure a safe, clean, and welcoming living environment for all employees while contributing to employee engagement, welfare initiatives, and administrative support for the P&C team.

This role requires excellent communication skills, strong attention to detail, and the ability to manage a multicultural workforce.

• Oversee the daily operations of the employee housing office, ensuring efficient workflows and timely resolution of issues.
• Maintain accurate records related to housing occupancy, maintenance, inspections, and employee movements.
• Manage the full inventory of furniture, appliances, and equipment, ensuring items are well‑maintained and replaced when necessary.

• Manage and streamline the check‑in process for new employees.
• Ensure each new arrival receives a warm welcome, Welcome Pack, Housing Guide, transportation timetable, local area map, and a tour of communal facilities.
• Coordinate room assignments and ensure accommodations are prepared prior to arrival.

• Conduct daily rounds and regular audits of all housing facilities to ensure cleanliness, safety, and compliance with UAE regulations.
• Liaise with maintenance teams, contractors, cleaners, and security personnel to ensure timely resolution of issues.
• Monitor fire & life safety systems and ensure corrective actions are taken promptly.

• Work closely with the contracted cleaning company to ensure high housekeeping standards in both public and private areas.
• Review and maintain housekeeping logs, maintenance records, and vendor performance reports.
• Communicate expectations clearly to vendors and follow up on service quality.

• Assist in planning and managing housing services such as mail distribution, telephone services, grocery delivery, gym, pool, and laundry facilities.
• Address and resolve employee concerns or complaints professionally, ensuring expectations are managed and issues are documented.
• Support community‑building initiatives and promote a positive living environment.

• Assist the P&C team with employee onboarding activities, including documentation, orientation coordination, and welfare support.
• Support employee engagement initiatives, events, and communication activities within the hotel.
• Help maintain accurate employee records related to housing, welfare, and movement.
• Provide administrative support to the P&C department as required, ensuring confidentiality and professionalism.
• Collaborate with P&C on disciplinary documentation related to housing issues and ensure proper filing and follow‑up.