Chief Officer - Human Resources & Development

Strategy

• Ensure that departmental administrative activities are executed in line with established policies, quality standards, and information security requirements.
• Monitor the department’s KPIs and maintain readiness for audits, inspections, and compliance reviews, ensuring documentation is accurate and up to date.
• Coordinate HR-related formalities such as onboarding, resignations, clearances, and training records to guarantee smooth workforce transitions.
• Advise managers on updates related to HR and administrative policies, ensuring all departmental practices remain compliant and current.

• Supervise daily office administration, including readiness of office supplies, functioning of equipment, and maintaining a professional working environment.
• Review and approve correspondence, circulars, reports, and documentation prepared within the department before submission or distribution.
• Oversee and validate attendance records, leave requests, and related reports in time and attendance systems, ensuring accuracy and compliance with procedures.
• Maintain, verify, and update departmental records, invoices, receipts, permits, and inspection files in both digital and physical archives.
• Coordinate the scheduling of meetings, preparation of agendas, recording of minutes, and follow-up of actions to ensure effective departmental coordination.
• Provide support to managers in handling clerical workloads, including transcription, drafting of official letters, and participation in internal meetings.
• Track and replenish office resources, stationery, and printed materials, ensuring availability without disruption to daily operations.
• Follow up with departments and external stakeholders to secure required documentation, approvals, and information in a timely manner.

• Maintain and regularly update databases and tracking systems to monitor administrative records, office resources, and documentation status.
• Review current clerical processes and recommend practical improvements to enhance accuracy, efficiency, and compliance with procedures.
• Ensure that any corrective actions resulting from audits, SLA reviews, or compliance checks are properly addressed and documented.
• Support the introduction and effective use of digital tools, automation systems, and knowledge management practices to improve departmental efficiency and accuracy.

• Education:
  
  Bachelor’s degree/Master’s degree in Business Administration, Office Management, Human Resources
• Experience:
  
  0-1 Years in case of Master’s degree (2+ Years in case of Bachelor’s degree)

• Proficiency in core data analysis and reporting
• Knowledge of general administrative practices and procedures
• Ability to manage internal communication channels effectively
• Experience in coordinating internal logistics and operational support
• Skilled in systems and application management
• Competence in enterprise archiving, documentation, and compliance processes
• Understanding of governance, regulatory, and compliance frameworks
• Familiarity with HR laws, regulations, and organizational policies
• Ability to manage stakeholder relationships and integrate with developers or cross‑functional teams