Receptionist, Administrative​/Clerical

Responsibilities

• Answering incoming calls, answering questions about company services, and scheduling appointments with agents based on client needs.
• Receiving and distributing mail, including packages and letters.
• Providing information about available properties to potential buyers or renters, including location, amenities, price range, and financing options.
• Creating and updating databases of potential buyers or renters based on their interests and the nature of their inquiry.
• Providing general customer service to clients by answering questions about policies and procedures, showing homes, and providing information about neighborhoods.
• Arranging for repairs or other maintenance services for clients’ homes or businesses.
• Coordinating showings with agents and clients and preparing homes for showings in accordance with the agent’s guidelines.
• Coordinating repairs with contractors and clients, scheduling contractors to complete work, and communicating regularly with contractors about progress on projects.
• Ensuring that all real estate transactions are legally compliant by keeping track of signatures and dates on documents.