Office Assistant

To assist any staff as required and save their time by carrying out menial jobs.

• 1. Furnishes workers with clerical supplies.
• 2. Opens, sorts, and distributes incoming mail, and collects, seals, and stamps outgoing mail.
• 3. Delivers oral or written messages.
• 4. Collects and distributes paperwork, from one department to another.
• 5. Marks, tabulates, and files articles and records.
• 6. Deliver mail, messages, documents, and packages between departments of establishment or to other business establishments.
• 7. Providing staff and guests with refreshments as requested.
• 8. Adheres to the contents of the Company’s overall internal procedures and policies.
• 9. Miscellaneous tasks within the scope of work, as assigned by the direct manager.
• 10. Operates switchboard equipment in order to answer incoming calls.
• 11. Determines intent of caller and makes appropriate connection.
• 12. Receives and routes a variety of calls for general business information including customer inquiries and complaints, emergencies etc.
• 13. Assists in maintaining and updating telephone directories and via computerized data base when notified of changes in order to access correct information.
• 14. Maintains a log of all calls placed on a daily basis, whether business or personal for billing purposes.
• 15. Assists in reporting telephone equipment or service complaints and problems.