Collateral Clerk

Transguard Workforce Solutions is the UAE’s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.

We are currently recruiting a Collateral Clerk for our client based in Dubai, UAE.

The Collateral clerk is responsible for the accurate scanning, indexing, storage, and retrieval of customer and operational documents. The role ensures secure handling of customer collaterals, efficient document archiving, and timely coordination with archival vendors while maintaining high standards of data integrity and compliance.

• Scan, barcode, and upload all customer files, after-sales requests, and operational documents.
• Ensure accurate categorization, segregation, and archiving of documents (Maker/Checker control).
• Liaise regularly with archival vendors for document submission, storage, and retrieval.
• Track and follow up on archival confirmations and document registrations.
• Handle customer collaterals including mortgage documents, security cheques, title deeds, and DDA forms.
• Maintain accurate records and track movement of all collateral items.
• Ensure secure storage and retrieval of customer collateral documents.

• Perform accurate data entry for customer collateral and document records into internal systems.
• Operate document imaging systems and data capture tools to digitize records.
• Maintain document management systems and support process improvements.

• Process requests for document and collateral retrieval from internal teams.
• Prepare and issue customer communications such as collateral acknowledgments and NOCs.
• Coordinate with authorized signatories for approvals and ensure proper documentation tracking.

• Prepare and share monthly MIS reports on document handling, archival activity, and collateral movement.
• Ensure adherence to document control standards, procedures, and best practices.
• Recommend enhancements to document management and archiving processes.

• Support ad-hoc tasks and projects assigned by management.

• Bachelors degree or High School Diploma / College Diploma
• Minimum 2 year of experience in document control / Collateral management in banking / investment.
• Arabic proficiency must be at a native or bilingual level.
• Able to create MIS Reports.
• Proficiency in MS Excel, document management systems, CRM, and scanning tools.
• Familiarity with archival processes and document handling.
• Strong computer skills, including data entry and imaging software.
• Good communication and interpersonal skills.
• Ability to multitask and prioritize effectively.