Office Assistant

Office Assistant – Dubai

We are looking for an Office Assistant based in Dubai. The responsible will provide administrative support to the organization and will be the first point of contact for employees and incoming visitors to ensure smooth and efficient operations and excellent customer satisfaction. Key responsibilities include welcoming guests and employees visiting the office, coordinating reception activities, distributing correspondence, and routing calls. This position reports to the Regional Lead of REFM IMETA.

This is a temporary contract for 6 months, with a shift from 12 pm to 8 pm.

• Manage information distribution by administering incoming and outgoing calls, mails and packages
• Oversee visitor management in accordance with local security procedures by recording visitors in the access system, issuing visitor badges and replacement badges for employees, if requested
• Provide administrative support including appointment scheduling and phone management
• Maintain, organize and file documents and manage issuance of keys to authorized persons
• Manage office supplies inventory and ensure sufficient quantity by ordering replacements
• Assist with various office projects and tasks and oversee data entry into various systems
• Act as First Aid responder and Fire Marshall to support employee and company safety and fire procedures in case of emergencies
• Adhere to data privacy laws and ensure compliance with workplace health, safety and security regulations
• Maintain confidentiality of sensitive information along with professional standards and ethical guidelines
• Complete any required training such as first aid or fire safety

• Minimum of 2 years of experience in an administrative role, such as receptionist or office assistant
• Previous experience in customer‑facing roles is a plus
• System knowledge and experience with Microsoft Office Suite and other relevant technology is a must
• First Aid and Fire Marshall certification is an advantage
• Proficiency in English, both written and oral, is a must
• Proficiency in Arabic is an advantage
• Excellent organizational skills, strong attention to detail and ability to work in a fast‑paced environment
• Strong communication skills with proven dependability to build and maintain relationships
• Ability to collaborate effectively with colleagues
• Strong time‑management skills and capable of organizing, planning, and prioritizing workload