Community Coordinator​/Officer

Description

In this role, you will support the day-to-day community operations within a premium residential development in Palm Jumeirah. You will act as a key point of contact for residents, assisting with administrative coordination, resident communication, and ensuring a high standard of community service and resident satisfaction.

• Support daily community management and administrative operations
• Act as a point of contact for residents and respond to inquiries professionally and efficiently
• Coordinate with internal departments, service providers, and contractors when required
• Assist in handling resident requests, complaints, and follow-ups
• Maintain accurate records, reports, and community documentation
• Support community events, communications, and resident engagement initiatives
• Ensure smooth coordination of community-related activities and services
• Monitor and maintain high standards of customer service within the residential community
• Assist the Community Manager with operational and administrative tasks as required

• Strong communication and interpersonal skills
• Excellent organizational and administrative abilities
• Customer service and resident relationship management
• Ability to multitask and prioritize effectively
• Problem-solving and conflict resolution skills
• Professional appearance and conduct
• Proficiency in Microsoft Office applications
• Ability to work in a multicultural environment

• Bachelor’s degree or diploma in Business Administration, Hospitality, Community Management, or a related field is preferred
• Previous experience in community coordination, community administration, property management, hospitality, or customer service roles
• Experience with in residential communities or premium property environments is an advantage