Operations Assistant

About the Role:

We are seeking a highly organised and proactive Operations Assistant to provide essential support to our operations team. This role is ideal for someone who thrives in a fast‑paced environment, is confident working with data and systems, and is comfortable travelling between locations when required. The successful candidate will be detail‑oriented, self‑motivated, and capable of managing a varied workload with minimal supervision.

• Administrative Support
  Provide day‑to‑day administrative support to the operations team and management. Manage correspondence and prepare documents, reports, and presentations. Maintain organised filing systems both digital and physical. Handle incoming enquiries and direct them to the appropriate team members.
• Data & Systems Management
  Create, update, and maintain Excel spreadsheets, trackers, and databases. Produce regular operational reports and performance dashboards using Excel. Accurately perform data entry, validation, and reconciliation tasks. Use advanced Excel functions including VLOOKUP, pivot tables, and formulas to analyse and present data. Support the implementation, maintenance, and improvement of internal systems and tools.
• Operations Coordination
  Liaise with vendors, suppliers, and internal departments to ensure smooth day‑to‑day operations. Support logistics coordination including medical scheduling and updating customers on the status of their applications where required. Assist with operational projects and ad hoc tasks as directed by management.

• Essential
  • Proven experience in an administrative, coordination, or operations support role.
  • Strong proficiency in Microsoft Excel, including formulas, pivot tables, data formatting, and VLOOKUPs.
  • Excellent organisational skills and strong attention to detail.
  • Ability to manage multiple priorities and work effectively under pressure.
  • Strong written and verbal communication skills.
  • Valid driver s licence and access to a reliable personal vehicle.
• Desirable
  • Experience using CRM, operations, or project management software (e.g., Salesforce).
  • Experience working in a facilities management, logistics, or field operations environment.
  • Knowledge of basic financial administration, including purchase orders and invoicing.

• Self‑motivated with the ability to take initiative and see tasks through to completion.
• Positive team player with a proactive, can‑do attitude.
• Professional and discreet when handling sensitive or confidential information.
• Adaptable and comfortable working in a changing environment.
• Reliable, punctual and dependable.

• Competitive salary commensurate with experience.
• Mileage reimbursement for work‑related travel.
• Opportunities for career growth and professional development.
• Collaborative and supportive team environment.