Operations Analyst - F&B

We are seeking an Operations Analyst to work closely with senior leadership and driven performance optimization across our portfolio of F&B concepts.

• Previous experience in a similar role within hospitality or F&B industry
• Solid experience working with and analyzing full P&Ls, including revenue, COGS, labor, and operating expenses
• Strong background in restaurant operations analysis, hospitality performance management, or multi-unit operations is highly preferred
• Advanced analytical skills with experience in KPI tracking, operational reporting, forecasting, and performance modeling
• Proficiency in Microsoft Excel and/or Google Workspace; experience with BI platforms (Power BI, Tableau, Looker) is an advantage
• Excellent communication and presentation skills, with the ability to translate complex data into clear operational insights
• Experience supporting senior leadership is a plus

• Analyze full venue P&Ls to identify trends, cost drivers, margin gaps, and performance improvement opportunities
• Monitor and report on operational KPIs including revenue per cover, labor efficiency, food cost, wastage, and profitability
• Conduct monthly variance analysis comparing actual performance to budget and forecast
• Support budgeting, forecasting, and long-term operational planning processes
• Develop and maintain performance dashboards tracking sales, covers, staffing, costs, and margins
• Evaluate ROI on operational initiatives and cost-control measures
• Identify inefficiencies in service flow, labor deployment, procurement, and expense management, proposing corrective actions
• Support feasibility analysis and financial modeling for new openings and expansion projects
• Partner cross-functionally with operations, culinary, finance, and marketing teams to deliver data-driven recommendations
• Assist in standardizing reporting frameworks, KPI definitions, and best practices across locations