Job Purpose
dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 34 countries across six continents. At dnata, we are by your side for the entire travel experience.
In This Role, You Will- Plan
- Plan and recommend to management on an annual basis, sales targets and a promotional action plan based on the market demand, competitor activities and feedback from freight agents and exporters.
- Lead
- Ensures that safety briefings are conducted regularly while intervening when there is risk exposure, role model safe behaviours and follows up on corrective actions.
- Organises and supervises the work of a small team of direct reports to ensure that work is completed efficiently and in compliance with procedures.
- Ensures safety of staff and that they have the skills, knowledge, and confidence to work safely by providing support, direction for the desired safety behaviours and leading with safety.
- Conducts meetings and joint sales calls with airline representatives to ensure that the required number of customers are contacted.
- Uses the ‘basket airlines approach’ to familiarise clients with the type and variety of transport solutions on offer with the objective of running freighter services to facilitate large ad hoc export volumes.
- Maintains close contact with internal sales support and operational staff for picking up sales leads and updates them with the current airlines rates. Commissions, latest AWB instructions to ensure accurate information brokerage wherever cargo bookings, quotations, flights schedules, tariffs and available/ booked loads are required.
- Identifies opportunities and recommends to CP Management / principal airline counter activities based on market trends and competitors airlines activities.
- Compiles statistics relating to cargo volumes, revenues, yield for CP and seasonal variations as per customer group under portfolio.
- Reviews and analyses business performance / potential Provides recommendations on credit limits after analysing the business performance / potential.
- Reviews and analyses the lost sales opportunities in order to recommend timely and suitable remedial measures.
- Builds and maintains relationships and regular contacts with principal airlines to ensure that the information is formulated and disseminated such as changes in schedules, roles, etc and to ensure that their requirements are met in a timely manner.
- Execute
- Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
- Implements day-to-day operations assigned and ensures compliance with the established standards and procedures.
- Contributes to the identification of opportunities for continuous improvement of systems, processes and practices, cost reduction and productivity improvement.
- High School with certificate (12 years of schooling) and 4-6 years of experience in Logistics/ Air Cargo Operations.
- UAE driving license.
- Proficient knowledge in the areas of general airfreight and cargo handling with an international Airline ground handling agent.
- Proficient knowledge in load processing and handling.
- Proficient IT and Computer Literacy Skills.
- English Language Skills.
- Proficient Communication Skills.
- Proficient Negotiation Skills.
- Proficient Professional Writing Skills.
- Proficient Safety Awareness Skills.
Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people.
We want potential stars to help us deliver on the promises our customers to make.
Join us in Dubai and enjoy an attractive tax‑free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast‑paced, cosmopolitan home city in the Dubai Lifestyle section of our website
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