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Customer Relationship Management Executive
Job Description & How to Apply Below
We are seeking a dedicated and customer-focused CRM Executive to join our real estate team. The ideal candidate will oversee the complete customer journey, ensuring a seamless experience from booking to post handover while coordinating effectively with internal departments.
Key Responsibilities:- Build and maintain strong relationships with new and existing customers.
- Manage reservation forms, SPAs and all required sales documentation.
- Coordinate with the Dubai Land Department (DLD) for Oqood registrations.
- Track the full customer lifecycle from booking to handover.
- Coordinate with all internal departments for timely updates.
- Handle documentation, payment schedules, and CRM software efficiently.
- Support post-sales activities, including registration, DLD processes, PRO services, handovers, and Oqood registrations
- 4–5 years of proven experience in UAE Real Estate (CRM).
- Must have hands-on experience with DLD processes, PRO services, and Oqood.
- In-depth knowledge of DLD procedures and RERA laws.
- Excellent communication and interpersonal skills.
- Strong knowledge of CRM tools and MS Office.
- Ability to multitask, stay organized, and meet deadlines.
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