E-Commerce Demand Planner: Forecasts & Inventory

Demand Planner E-Com & AGD

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is “making life more beautiful, passing on a more beautiful planet”.

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

• Develop accurate demand forecasts for Clarins products, considering historical data, market trends, promotions, and seasonality.
• Analyze historical sales, orders, backlog, and any available sell-out data to adjust sales history and forecasts.
• Integrate sales forecasts into the ERP and DMP systems, ensuring proper classification of product lifecycle statuses (Active, Discontinued, Inactive).
• Monitor the reliability of sales forecasts per client and assess impacts from future events such as product launches and promotions.

• Conduct biannual analysis of stock levels at the e-commerce warehouse and propose optimization strategies.
• Collaborate with Sales and Finance to discuss actions on stock levels, including destruction and returns, to minimize excess inventory and enhance turnover.

• Engage with sales and marketing teams to align forecast with promotional plans, product launches, and seasonal trends.
• Maintain ongoing communication with operations and logistics teams to ensure that product availability aligns with retail needs.
• Interface with market representatives to collect feedback for necessary updates to forecasts.

• Track key performance indicators (KPIs) related to forecast accuracy, stock levels, inventory turns, and service levels.
• Prepare and distribute regular reports summarizing inventory status, demand forecasts, supply chain performance, and identified risks.
• Contribute to S&OP meetings by highlighting potential issues, opportunities, and overall performance against sales goals.

• Identify potential risks or disruptions to supply and develop mitigation strategies to ensure business continuity.
• Establish backup plans for critical products to minimize the impact of shortages or delays on sales performance.

• Ensure consistency between forecasts, budgets, and sales & marketing plans by facilitating the validation process among key stakeholders.
• Maintain a strong working relationship with sales and marketing departments for continual feedback and adjustment of forecasts.

• Bachelor’s degree
• 2+ years experiences in Supply Chain Operations, in particular on Demand Planning
• Technical skills
• Excellent utilization of MS Office suite (Excel, Access, …) and databases
• Effective utilization of Demand Planning systems and tools
• Expertise of main statistical methods to calculate sales forecasts
• Knowledge of Beauty market specificities as a plus
• Languages
• English

We welcome applications from all backgrounds.