Ecommerce Trade Manager

Job Function
Finance, Business Analysis & Consulting

Company Industry
Retail

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps.

Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

The Trade Manager owns the commercial performance of the ecommerce business across the GCC. The Trade Manager leads all trade planning, budgeting, and forecasting across markets and zones, drives sustainable growth, protects margin, and ensures every commercial moment is planned, executed, and optimised.

The Trade Manager works cross-functionally across the business and leads one direct report. Combining strategy with hands-on execution, the role requires strong commercial instinct, a proactive trade mindset, and the ability to influence and align teams. This is a fast-paced, high-growth environment that demands commercial instinct, operational rigour, and the ambition to constantly push the business forward.

• Own and drive ecommerce sales and gross margin targets across all GCC markets; monitor performance closely and react to risks and opportunities quickly.
• Monitor the full ecommerce funnel — from on-site behaviour through to operational performance.
• Identify gaps and put in place actions to maximise performance across all stages.
• Own the ecommerce budgeting and forecasting process across all GCC markets, zones, and departments, ensuring cross-functional alignment at every level.
• Lead the weekly trade meeting, ensuring structured updates, clear actions, and accountability; maintain a consistent commercial rhythm and proactively flag performance issues and opportunities.
• Stay close to market trends and competitor activity to keep the business reactive and commercially agile.

• Own the promotional calendar end-to-end across all key trading moments, new season drops, and markdown periods, ensuring every moment is commercially planned, aligned, and well executed.
• Drive the digital communications and homepage calendar to ensure commercial relevance and maximum impact across all markets.

• Identify and lead commercial projects and initiat