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Business Process Analyst; Banking
Job Description & How to Apply Below
Responsibilities
- Process mapping
- Process re‑engineering
- Data analysis on Excel and deriving insights from operation data
- Practical implementation of lean six‑sigma in improvement of operations
- Exposure to projects involving improvement in STP, TAT, and CX
- Project management
- Ability to run working group meetings
- Stakeholder management up to Unit heads of operations
- Possesses a Bachelor's degree in Business Administration, Finance, or a related field, providing a solid foundation in banking principles.
- Holds relevant certifications such as CBAP or BPM, demonstrating a commitment to professional development and process analysis expertise.
- Demonstrates experience in retail banking, commercial banking, or payments processing, with a comprehensive understanding of banking operations.
- Exhibits strong analytical and problem‑solving skills, capable of identifying root causes of issues and developing effective solutions.
- Possesses excellent communication and interpersonal skills, enabling effective collaboration with stakeholders at all levels.
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