Relationship Officer

Responsibilities

• Build and maintain strong relationships with real estate brokers, developers, investors, banks and corporate clients.
• Assist clients with property registration, transfer and trustee-related services.
• Guide clients through documentation requirements and transaction procedures.
• Coordinate with Dubai Land Department, developers, banks and relevant authorities for smooth transaction processing.
• Handle client inquiries, complaints and service requests professionally and efficiently.
• Ensure all transactions comply with Dubai Land Department policies and regulations.
• Maintain accurate records of client interactions, registrations and transaction documents.
• Monitor transaction progress and provide regular updates to clients.
• Identify and generate new business opportunities through networking and relationship building.
• Conduct regular follow-ups with existing clients to maintain long-term business relationships.
• Promote company services to real estate agencies, developers and business partners.
• Support walk-in clients and provide consultation on registration procedures and related services.
• Prepare reports on client activities, transaction status and business development performance.
• Coordinate with internal departments to ensure timely completion of all transactions.
• Achieve assigned sales and customer satisfaction targets.
• Attend meetings, networking events and industry activities to expand business connections.
• Ensure a high level of customer service and professionalism at all times.
• Assist management in implementing strategies to improve client retention and business growth.

• Emirati (Locals) with Family Book only.
• Bachelor s degree in Business Administration, Marketing, or related field.
• Minimum 2 4 years of experience in relationship management, customer service, or sales within the UAE real estate industry.
• Experience in Real Estate Trustee offices or property registration services is highly preferred.
• Strong knowledge of Dubai real estate procedures and documentation.
• Excellent communication and interpersonal skills.
• Ability to manage multiple clients and transactions efficiently.
• Proficiency in Microsoft Office and CRM systems.
• Fluent in English & Arabic.

• Immediate joiners preferred.
• Candidates currently based in the UAE will be prioritized.

• Competitive salary package.
• Professional and collaborative work environment.
• Career growth opportunities within the organization.