Manager - Vendor Relations

The role holder is responsible for developing and managing strong, long-term relationships with key suppliers and contractors. This role ensures the company benefits from reliable, cost-effective, and high-quality suppliers, while fostering partnerships that drive mutual success. The Supplier Relationship Manager will oversee supplier performance, collaborate on contract negotiations, and evaluate potential suppliers to meet the company’s operational and strategic objectives.

• Ensuring the supplier’s products or services meet the agreed standards and specifications.
• Monitoring whether suppliers meet their delivery timelines and addressing any delays.
• Ensuring that the pricing remains competitive and aligned with the agreed terms.
• Evaluating the supplier’s overall contribution to the company, balancing cost, quality, and reliability.
• Regular performance reviews with suppliers should be scheduled to maintain ongoing visibility and alignment with company expectations.
• Classification of vendors.

• Creating an environment where suppliers feel valued and respected, ensuring mutual understanding and fostering loyalty.
• The Supplier Relationship Manager serves as the main liaison for suppliers, addressing their queries, concerns, and requests promptly and professionally.
• Engaging suppliers in open communication to align goals, resolve issues, and drive success. This includes engaging in proactive discussions to prevent issues before they arise and fostering partnerships that drive innovation and shared success.

• Researching and identifying suppliers who can meet the company’s growing needs and contribute to its strategic goals.
• Leading the evaluation of potential suppliers by assessing their competitive pricing, production capacity, technology, expertise, and ability to consistently meet quality standards and delivery timelines.
• Conducting thorough research and supplier audits to assess the supplier’s reputation, financial stability, and operational efficiency.
• Working with departments such as finance, operations, and legal to ensure that selected suppliers align with the company’s goals and compliance standards.

• Negotiating competitive prices that align with the company’s budget and cost-saving objectives.
• Ensuring that delivery timelines are realistic and align with project needs.
• Setting favorable payment terms to ensure positive cash flow for the company.
• Collaborating with legal and procurement teams to draft contracts that clearly outline expectations, obligations, and penalties for non-compliance.
• Ensuring that all contracts comply with legal, ethical, and industry-specific regulations.
• Recognizing potential risks such as poor supplier performance, financial instability, or geopolitical factors that may disrupt the supply chain.
• Developing strategies and backup plans in collaboration with suppliers to address risks and minimize disruptions. This could involve identifying alternative suppliers or setting up buffer stock to ensure continuity.
• Ensuring that risk management strategies are reflected in contracts, ensuring legal protections in place if issues arise.

• Working with suppliers to identify areas for process, quality, and cost improvement.
• Encouraging suppliers to invest in new technologies, improve efficiencies, and collaborate on innovation that benefits both parties.
• Sharing constructive feedback with suppliers to help them enhance their offerings and service levels. This feedback loop ensures mutual growth and higher supplier performance over time.

• Documenting supplier KPIs, SLAs, and performance reviews for internal records.
• Providing regular reports to senior management on supplier performance, risks, engagement surveys and opportunities for improvement. Data-driven insights are crucial for strategic decision-making.
• Ensuring that all documentation related to suppliers is accurate and compliant with company policies and legal requirements.
• Tracking the updates of the Vendor data on…