About Keka
the Middle East Partner Organization
Keka is one of the fastest‑growing modern HR‑tech platforms serving 10,000 businesses globally across HR, payroll, performance, hiring and finance. The Middle East is a strategic growth market for Keka with active expansion across the UAE, Qatar, Oman and the wider GCC. The ME Partner Organization is the primary go‑to‑market engine for the region, operating a curated ecosystem of resellers, implementation partners, technology ISV partners, referral partners, HR consultants, payroll bureaus, PROs, and advisors.
The team runs a Reseller program under a Sell‑Through billing model, supported by a structured incentive and enablement program tailored to the GCC.
The Partner Account Manager (PAM) owns a named book of Keka partners across the GCC, managing end‑to‑end program execution, pipeline, co‑sell operations, go‑to‑market alignment, and partner relationship. The role is a single point of contact for partner revenue contribution and experience working with Keka in the region. This role is based in Dubai and requires regular travel across the UAE, Qatar, Oman and other GCC markets.
Key Responsibilities Program Partner Mechanics- Execute the ME Partner Program, managing partner onboarding, certifications, MDF usage, branding, incentives, rebates and commissions under the Sell‑Through model.
- Maintain clean partner data in CRM/PRM, including certifications, contacts, opportunities and license inventory.
- Oversee deal registration, contract renewals, SLA adherence and MDF claim validation in line with regional commercial guardrails.
- Drive pipeline creation and co‑sell support, commercial negotiation, margin discussion and conflict resolution across each named partner.
- Build partner sales plans, joint customer‑success plans, reference‑customer development and upsell/cross‑sell motions tailored to GCC buyer behavior.
- Run joint GTM country‑specific campaigns, key plays, enablement milestones and co‑marketing execution across UAE, Qatar, Oman and adjacent markets.
- Support land‑and‑expand within key accounts and contribute to UAE market build‑out and new‑country activation.
- Run Q , M and weekly cadences, forecasting accuracy, pipeline hygiene and partner scorecard management.
- Coordinate with Sales, Marketing, Ops, Finance, Legal, CS, Presales, AE and Channel Leadership across India HQ and the ME region.
- Resolve commercial, operational and support escalations, manage budgets and deal‑desk for partner investments.
- Executive alignment with founder, VP, C‑level stakeholders at top partners, annual business reviews and multi‑year growth roadmaps.
- Partner health‑score monitoring, journey mapping, NPS and advisory‑board participation.
- Voice‑of‑partner programs, partner community building and clean exit offboarding when required.
- Partner‑sourced and partner‑influenced ARR against quota.
- Active partner pipeline coverage, win rate and forecast accuracy.
- Certification compliance, partner enablement milestones and partner NPS.
- Contribution from net‑new partner additions within the named book.
- 6–10 years in channel / alliances / partner‑account management at a B2B SaaS or enterprise‑tech company; carried a partner‑sourced number.
- Demonstrated experience operating in the GCC – UAE, Qatar, KSA, Oman, Bahrain or Kuwait – with an existing network of regional resellers, consultants or implementation firms.
- Strong commercial instincts – margin, incentives, deal economics, Sell‑Through mechanics, and conflict resolution.
- CRM/PRM hygiene discipline and structured Q / forecasting cadence.
- Senior stakeholder presence – comfortable with VP / C‑level and founder‑led conversations at partners.
- Willingness to travel frequently across the GCC.
- HR‑tech, fintech, or payroll‑adjacent industry exposure; familiarity with WPS, GCC labor frameworks, or end‑of‑service benefits.
- Arabic language proficiency (spoken or written).
- Experience scaling a partner book from a handful to 50+ active partners in an emerging market.
- Prior exposure to PRO services, outsourcing, or BPO ecosystems in the region.
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