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Job Description & How to Apply Below
Acquisition
- New customer growth
- CAC
- First order purchases
- Own the paid marketing budget: forecast, allocation, reporting, and spend-vs-forecast variance
- Manage partner agencies: briefs, scopes, SLAs, weekly business reviews, and performance measurement
- Analyze and fine-tune channel mix across platforms (online and offline); own the creative testing roadmap and a live view of winning and losing variants
- Website conversion
- Onboarding funnel
- Subscription conversion
- Landing pages
- CRO - own the testing roadmap that turns more visitors into subscribers
- Partner with product/ops on the first-order experience and subscription mechanics
- CRM - segmentation, customer journeys and lifecycle automation
- Reactivation / win-back campaigns
- Referrals Loyalty
- Upsell and cross-sell
- Own the strategy, reporting and continuous improvement of the lifecycle program. The FA team currently supports retention execution, but this role ultimately owns the strategy and results.
- Run a weekly performance review with leadership covering the full journey, acquisition through retention.
- Own a single, connected view of unit economics so acquisition spend is judged against retained value.
- Use cohort analysis to understand why customers stay or leave, and feed those insights back into acquisition, conversion and lifecycle.
- MENA regional experience and based in the UAE.
- Experience in subscription or DTC e-commerce businesses.
- Hands-on across the full funnel: acquisition, retention, and lifecycle marketing.
- Strong analytical skills, including cohort analysis and LTV optimization.
- Hands-on operator experience with Meta Ads Manager and Google Ads at minimum.
- Working fluency with a CRM / lifecycle platform such as segmentation, customer journeys, lifecycle automation.
- Comfortable building processes, reports and growth initiatives from scratch in a fast-growing business environment.
- Comfortable owning conversion / CRO from landing pages, funnel diagnosis, and a structured testing roadmap.
- Strong commercial instinct; able to think long-term while maintaining startup agility to execute daily.
- Analytical fluency in spreadsheets and CRM / analytics tools.
- Bachelor's Degree in any related field.
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