Corporate Ticketing Executive

Responsibilities

• Galileo GDS Operations:
  Utilize the Galileo system to efficiently book and ticket domestic and international flights, rail, car rentals, and hotel accommodations.
• Itinerary Planning:
  Consultation. Consult with corporate clients to understand their travel preferences, budgetary limits, and scheduling requirements to create customized optimal itineraries.
• Policy Enforcement:
  Guide travellers on their company s travel policies ensuring compliance while finding the best cost-saving opportunities and travel upgrades.
• Issue Resolution:
  Proactively manage booking modifications, cancellations, flight disruptions, and emergency changes in a calm and timely manner.
• Supplier Relations:
  Maintain strong relationships with airlines, hotels, and ground transport vendors to secure negotiated corporate rates and perks.
• Documentation Admin:
  Accurately process payments, issue invoices, prepare tickets, and assist with visa or passport requirements where applicable.

• GDS Expertise:
  Minimum of 2–4 years of experience actively using the Galileo GDS system for complex bookings, ticketing, and fare construction.
• Corporate Travel
  
  Experience:
  
  Proven track record in a business travel or corporate ticketing environment.
• Industry Knowledge:
  Deep understanding of airline alliances, routings, geography, and corporate travel market trends.
• Soft Skills:
  
  Exceptional communication, customer service, and problem-solving skills in high-pressure situations.
• Language
  
  Skills:
  
  Proficiency in English (and additional regional languages as required by the specific market).