Business Analyst | AL Futtaim Finance | Financial Services

Business Analyst | AL Futtaim Finance | Financial Services

Al Futtaim Finance is in the middle of a major digital, technology, data, CRM, core platform and customer experience transformation. We are building a small, high‑calibre team to drive it, and this front‑line role is a Business Technology Analyst who will work directly with digital and business leadership to turn ambiguous, high‑stakes problems into structured plans and delivered outcomes. The role spans strategy, execution, data, product, process and vendor management, often across several work streams at once: framing business cases for CRM decisions, unblocking delivery pods, building board‑ready packs, or pressure‑testing vendor proposals.

It is a builder’s role for someone who wants ownership and pace, not a requirements‑documentation role.

• Drive transformation work streams end to end – take a problem from ambiguity to a structured approach, a decision and a delivered result, across multiple initiatives in parallel.
• Enable digital products and platforms – partner with product, engineering and business teams to move CRM, core platform and customer experience initiatives from idea to adoption.
• Turn data into decisions – structure analysis, size impact and build the numbers that underpin business cases and investment choices.
• Redesign processes for outcomes – rethink how things work rather than documenting how they work today, and design the future‑state operating model.
• Produce executive‑grade materials – board packs, decision papers and steering updates that are sharp, clear and ready for a President‑level audience.
• Accelerate delivery – chase follow‑through, surface and clear blockers and keep momentum across teams that do not report to you.

• Strong analytical and problem‑solving skills, including comfort with data and business‑case modelling.
• Excellent communication – able to build and present materials that stand up in front of senior executives.
• A startup mindset: curious, fast, accountable and energised by change.
• A track record of running multiple topics at once under real‑time pressure and high ownership.

• Bachelor’s degree in a relevant field; top‑tier academic or consulting pedigree.
• 2 to 5 years in management consulting, digital or technology strategy, fintech, a transformation office, digital business building or a fast‑paced financial services environment.
• Financial services, lending, leasing or fintech exposure is a strong plus but not essential.