Commercial Assistant
Job Description & How to Apply Below
Location JAFZA Dubai UAE (Office-based)
Job purpose Provide sales administrative support and key-account coordination for Middle East markets (primary: Iraq Syria Jordan; secondary: GCC). Ensure accurate order handling timely deliveries and clear cross functional communication. SAP knowledge is a plus.
Core responsibilities- Order management: receive/validate POs enter orders in ERP/CRM (SAP helpful) track status prepare pro forma invoices and export paperwork liaise with warehouse/logistics and freight forwarders.
- Key-account support: act as primary contact for assigned accounts follow up on orders/quotations support account reviews and promotions.
- Commercial controls: monitor promotional budgets reconcile monthend trade promotions and credits track turnover by country.
- Reporting & data: maintain customer master sales trackers and CRM; produce weekly/monthly reports (orders shipments revenue vs target receivables).
- Cross-functional liaison: coordinate with Finance Quality Regulatory Supply Chain and Head Office; elevate issues as needed.
- Process & compliance: recommend process improvements ensure SOP and export compliance support audits.
- Order accuracy (target 98%)
- Ontime shipment confirmations
- Ordertodispatch lead time
- Report timeliness and accuracy
- Days Sales Outstanding (DSO) for assigned accounts
- Promotional budget variance
- Education:
Bachelors in Business Commerce Supply Chain or related. - Experience:
23 years in sales coordination/order management (FMCG/food preferred); regional experience in Middle East required. - Languages:
English fluent;
Arabic desirable. - Systems:
Advanced Excel; ERP/CRM experience required (SAP a strong plus);
Power BI advantageous.
- Customer focus attention to detail clear communication organisation problem solving teamwork.
- Internal:
Sales Operations Warehouse Logistics Finance Quality Head Office. - External:
Distributors customers freight forwarders customs brokers.
- ERP/CRM (SAP preferred) Excel Outlook Power BI document management systems.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×